Walker’s
Founded in 1898 and still an independent family concern to this day, Walker’s is renowned around the world for baking the finest all-butter Scottish shortbread and has enjoyed a strong and established presence in UK global travel retail for decades. The brand is firmly focused on further strengthening its position in the UK as well as expanding its footprint in key strategic international markets, supported by a comprehensive GTR range that includes a number of exclusive concepts developed specifically for the channel.Walker’s TRC Members are:
May Ngai
Global Travel Retail Manager
In my role, I work closely with key retail partners and distributors to strengthen Walker’s presence in key airports and travel hubs, bringing Scotland’s iconic shortbread to travelling consumers around the world.
My career has been rooted in travel retail for over a decade. Prior to joining Walker’s, I held regional roles across Asia Pacific and Southeast Asia with L’Oréal TRAP, L’Occitane, and Rémy Cointreau. Across these positions, I partnered with airport operators, inflight retailers and distributors to support brand growth, secure new listings and develop travel-exclusive initiatives across multiple markets.
With an international background and longstanding focus on the channel, I am proud to contribute to Walker’s continued expansion within the global travel retail community and the Travel Retail Consortium.
Tim Sargent
Global Travel Retail Manager
Tim has worked within the Travel Retail sector for over 25 years across a variety of roles including Category Buying Manager for Food and Confectionery. He has now moved to the brand side of the industry having joined Walker’s Shortbread as Global Travel Retail Manager in 2025. Commenting on the decision to join the TRC, Tim said, “Walker’s Shortbread is a globally recognised brand and we are proud to have a strong footprint in UK travel retail. As we look to grow Walker’s brand presence and penetration both in the UK and internationally, we believe membership of the Travel Retail Consortium will play an important role in supporting our ambitions, through new contacts, industry insight and valuable networking opportunities.”